Stephanie Baker t/a Steph Baker Marketing

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Website cookies

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• you have requested a discovery call back
• you have requested further services information via email or telephone exchange 
• you have accessed our website and agreed to the use of tracking cookies

We use the information that you have given us in order to provide further details about our services, supply quotes, send invoices or any other client queries. We may also send informative marketing emails but you can opt out of these at any time. 

We will not share this information with any other organisations or individuals.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Stephanie Baker via freshlemonmarketing@gmail.com  You have the right to withdraw this consent at any time.  

How we store your personal information

Your information is securely stored via email, password protected GSHEET or website CMS. We keep [type of personal information] for [time period].

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact Stephanie Baker via stephbakermarketing@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us directly or you can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk